Product Quality and Refund Policy

Product Quality and Refund Policy

At HubTeeStyle, we are committed to delivering top-notch products to our valued customers. Each product undergoes meticulous inspection before delivery to ensure quality. However, we understand that occasional errors can occur. Below is our policy to ensure your satisfaction:

  • **Eligibility for Refund or Free Replacement:** To be eligible for a refund or free replacement, please make sure to report any issues within 30 days of delivery. Eligible problems include:
    • Printing quality issues (such as bad print, damaged print, wrong print, or missing print).
    • Product damage during transit.
    • Faulty products identified before shipping or inherent product flaws.
    • Product size not as expected (wrong size or significantly different from the size chart).
    • Shipping problems (such as no updates from the carrier, lost in transit, shipping to the wrong address, or late shipment).
    • Receiving the wrong product (including design, size, color, quantity, or product type).
  • **Lost Packages:** If your package is lost after delivery, we will offer a replacement instead of a refund.

If you encounter any issues with your product, please don’t hesitate to contact us, and our dedicated customer support team will promptly assist you.